Privacy Policy

Your privacy matters to us. At Wild Geese, we believe shopping online should feel safe, simple, and respectful. This policy explains how we collect, use, and protect your information written in plain English, not legal jargon.

1. Who we are

We’re Wild Geese, an independent online store based in the UK.

When we say “we”, “our”, or “us” in this policy, we’re talking about Wild Geese.

If you ever have a question about your data, you can reach us at: contact@wildgeeselabel.com

2. The information we collect

We collect a few different types of information, depending on how you interact with our site:

When you shop with us:

  • Your name, address, and contact details
  • Your payment information (securely processed through Shopify and never stored by us)
  • Details of what you’ve bought

When you browse our site:

  • Your device type, IP address, and how you use our website (via cookies and analytics)

When you join our community:

  • Your email address if you sign up for our newsletter or create an account
  • We only collect what we need to serve you and run our business responsibly.

3. How we use your information

We use your information to:

  • Process and deliver your orders
  • Keep you updated about your purchase
  • Respond to your questions or returns
  • Send you updates, offers, and inspiration (only if you’ve chosen to receive them)
  • Improve our website and customer experience
  • We never sell or rent your personal data to anyone.

4. Sharing your information

We share information only with trusted partners who help us run our store:

  • Shopify (our e-commerce platform)
  • Payment processors like Shopify Payments, PayPal, or Klarna (if you use them)
  • Delivery partners who bring your order to your door
  • Email providers for newsletters (if you subscribe)
  • Each partner only receives the information necessary to perform their specific service and they must keep it secure and confidential.

5. Cookies

Our website uses cookies (small text files stored on your device) to:

  • Keep your shopping cart working
  • Remember your preferences
  • Help us understand what’s popular so we can improve your experience
  • You can manage or delete cookies anytime in your browser settings.

6. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct or update your details
  • Ask us to delete your data
  • Withdraw consent for marketing emails at any time
  • Complain to the Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data

To make a request, just email us at contact@wildgeeselabel.com we’ll respond within 30 days.

7. Keeping your data safe

We take data protection seriously. Your information is stored securely and only for as long as necessary to provide our services or meet legal requirements. All payments are encrypted and processed through trusted third parties (like Shopify Payments and PayPal).

8. Updates to this policy

We may update this policy occasionally to reflect new laws or improvements in how we do things. Any changes will be posted here, and the “last updated” date will change accordingly.

Last updated: 24th October 2025